1. Introduction
Pikberry ("we", "our", or "us") operates the Pikberry mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the App. Please read it carefully. If you do not agree with the terms of this policy, please do not use the App.
2. Information We Collect
2.1 Information You Provide
| Data | When Collected | Purpose |
|---|---|---|
| Name, email address | Account registration | Account creation and communication |
| Password (hashed) | Email/password sign-up | Authentication |
| Interview responses | During mock interviews | AI feedback generation |
2.2 Information from Third-Party Sign-In
If you sign in with Google or Apple, we receive your name and email address from the provider. We do not receive or store your Google or Apple password.
2.3 Automatically Collected Information
- Device type, operating system version, and unique device identifiers
- App usage data (screens viewed, features used, session duration)
- Crash reports and performance diagnostics
2.4 Purchase Information
Subscription purchases are processed by Apple (App Store) or Google (Google Play). We receive a transaction confirmation and subscription status but do not have access to your full payment card details.
3. How We Use Your Information
- Provide, operate, and maintain the App
- Generate AI-powered interview feedback
- Process and manage your subscription
- Send transactional emails (e.g., email verification, password reset)
- Monitor and improve App performance and reliability
- Detect, prevent, and address technical issues or abuse
4. Data Sharing
We do not sell your personal information. We may share data with:
- AI service providers — to generate interview feedback (interview transcripts are sent for processing)
- Cloud infrastructure providers — to host and operate the App
- Analytics and crash-reporting services — to improve stability
- Payment processors — Apple and Google handle subscription billing
- Law enforcement — when required by applicable law
5. Data Retention
| Data Type | Retention Period |
|---|---|
| Account data | Retained while account is active |
| Interview transcripts & feedback | Retained while account is active |
| Deleted accounts | Purged 30 days after deletion request |
| Application logs | 90 days |
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access — request a copy of your personal data
- Portability — receive your data in a machine-readable format
- Correction — update inaccurate information
- Deletion — request deletion of your account and associated data
To exercise any of these rights, contact us at pikberryai@gmail.com. You can also delete your account directly from the App under Profile settings.
7. Data Security
We use industry-standard measures to protect your data, including encrypted connections (TLS), secure token storage on your device, and hashed passwords. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
The App is not intended for children under 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy in the App or on our website. Your continued use of the App after changes are posted constitutes acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: pikberryai@gmail.com
Effective date: March 9, 2026