Support

Pikberry is an AI-powered mock interview app that helps you practice behavioral interview questions and receive detailed feedback on your responses. It is available on iOS and Android.

You can sign up with your email address and a password, or use Google Sign-In or Apple Sign-In for a faster setup.

Yes. Every new user gets one complete mock interview with full AI feedback at no cost, so you can experience the full product before subscribing.

We offer two paid plans:

• Premium — $7.99/month or $47.99/year. Up to 10 interviews per month with full AI feedback.
• Pro — $14.99/month or $89.99/year. Unlimited interviews with full AI feedback.

Annual plans save approximately 50% compared to monthly billing.

Subscriptions are managed through your device's app store:

• iOS: Settings → Apple ID → Subscriptions → Pikberry
• Android: Google Play Store → Menu → Subscriptions → Pikberry

You can cancel at any time. Your access continues until the end of the current billing period.

After you complete a mock interview, our AI analyzes your responses using the STAR framework (Situation, Task, Action, Result). You receive an overall score, per-question feedback, strengths, areas for improvement, and actionable recommendations.

Yes. Your interview transcripts are only used to generate your personal feedback. We do not sell your data. You can delete your account and all associated data at any time from the Profile screen. Please see our Privacy Policy for full details.

Go to Profile in the App and select "Delete Account." Your data will be soft-deleted immediately and permanently purged after 30 days. You can also email pikberryai@gmail.com to request deletion.

Try these steps:

• Make sure you have a stable internet connection.
• If using email/password, verify your email address is correct and your password is at least 8 characters.
• If using Google or Apple Sign-In, make sure you are signed into the correct account on your device.
• Try closing and reopening the App.

If the issue persists, contact us at pikberryai@gmail.com with a description of the problem and your device model.

• Make sure you are running the latest version of the App from the App Store or Google Play.
• Restart your device and try again.
• If the problem continues, email us at pikberryai@gmail.com with your device model, OS version, and a brief description of what happened.

Subscription activation can occasionally take a few minutes. Close and reopen the App. If access still isn't restored, email pikberryai@gmail.com with your Apple or Google receipt and we will resolve it promptly.